TERMS & CONDITIONS
All ticket prices are in Australian dollars (AUD) and include GST (Goods and Services Tax) and are subject to change without notice.
Once you have made your initial reservation with kunanyi/Mt Wellington Explorer Bus you are able to change your date of travel, if required. Explorer Passes, One-Way Bus Passes and Mt Wellington + City Loop Combo tickets can be used on any day and any date for up to 6 months from the intended date of travel. Your tickets can be altered at the kunanyi/Mt Wellington Explorer Bus Booking Office at Brooke Street Pier in Hobart, on board the bus, by phone on +61 3 6236 9116 or email firstname.lastname@example.org to change any of your booking details.
kunanyi/Mt Wellington Explorer Bus reserves the right to cancel tours due to bad weather or as required. In this case, customers will be offered a full refund or the ability to change the date of travel.
For all tour and ticket types, cancellations made within 7 days of the selected travel date incur a 100% cancellation fee. Refunds are issued for cancellations made with more than 7 days’ notice of the selected travel date and incur an administration charge of 30% of the total booking amount. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
On completing your online booking you will receive a booking confirmation email. Please bring this booking confirmation (printed or electronic) to the kunanyi/Mt Wellington Explorer Bus Booking Office at Brooke Street Pier in Hobart or present it to your driver on boarding the bus.
This website contains links to other websites that are associated with the products and services that we provide. kunanyi/Mt Wellington Explorer Bus is not responsible for the privacy policies or content of any third party sites.
kunanyi/Mt Wellington Explorer Bus is committed to providing exceptional customer service and quality products. We endeavour to make sure that all tours listed on this website are currently in operation and pricing is true and correct.
kunanyi/Mt Wellington Explorer Bus drivers are responsible for the safe operation of the vehicle as their primary focus. They are not responsible for the behavior and safety of children when not accompanied by a parent or guardian.
Food and beverages are not to be consumed onboard any kunanyi/Mt Wellington Explorer Bus vehicles.
Alcohol, smoking and illicit drugs are not permitted onboard any kunanyi/Mt Wellington Explorer Bus vehicles.
kunanyi/Mt Wellington Explorer Bus reserve the right to eject any passengers behaving in an inappropriate, offensive, intoxicated or destructive manner from the vehicle or stop the vehicle until the situation is resolved.
Passengers are responsible for any damage caused to kunanyi/Mt Wellington Explorer Bus vehicles as a direct result of their actions, e.g. vandalism and breakage of interior or exterior fittings.
kunanyi/Mt Wellington Explorer Bus is not responsible for any property left onboard our vehicles. Vehicles are inspected daily for lost property. Lost property is stored by kunanyi/Mt Wellington Explorer Bus for a minimum of 48 hours. After this time, kunanyi/Mt Wellington Explorer Bus reserves the right to destroy any lost property.
kunanyi/Mt Wellington Explorer Bus is committed to the privacy of our existing and prospective customers. This privacy statement provides information about the personal information that kunanyi/Mt Wellington Explorer Bus collects, and the ways in which it is used.
kunanyi/Mt Wellington Explorer Bus will only collect personal information when freely provided by you that will allow us to operate our business in order to provide you with the products available on this website. Such information may include your name, email address, mailing address and phone number.
Your personal information is used by kunanyi/Mt Wellington Explorer Bus to identify your online booking, to respond to any questions surrounding your travel requirements or to send you brochures and other information related to the product/s that you have purchased.
kunanyi/Mt Wellington Explorer Bus will take reasonable measures to protect the personal information voluntarily provided by you. This includes precautions to prevent the loss, misuse or alteration of your personal information.
At any time, kunanyi/Mt Wellington Explorer Bus will not sell, rent or trade any personal information voluntarily provided by you to any third party. Your information will only be used by us.
Photo: Observation Shelter at The Pinnacle.